Legal
Last updated: May 29, 2026
Please read these Terms of Service carefully before using SAENTRA. These terms govern your access to and use of our platform and services. By creating an account, you agree to these terms.
By accessing or using SAENTRA (the "Service"), operated by NEOO LTD, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. SAENTRA reserves the right to update these terms at any time with notice provided via email or in-app notification.
SAENTRA is a sales intelligence and lead prioritization platform that helps business users organize engagement signals, identify sales opportunities, and improve follow-up workflows. The Service includes a web application and a browser extension. The browser extension processes user activity within the user's own browser session to provide platform features and does not perform automated actions on behalf of the user.
SAENTRA is intended for business and professional use only. The Service does not provide financial, legal, investment, employment, or professional advisory services. You represent that you are using the Service in the course of your professional or business activities.
To access the Service, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. You must notify SAENTRA immediately of any unauthorized use of your account.
You agree not to use the Service to violate any applicable law, infringe on the rights of third parties, send unsolicited bulk messages (spam), use the Service in a manner that violates the terms of any third-party platform connected to the Service, or interfere with the integrity or performance of the Service. SAENTRA reserves the right to suspend accounts that violate these policies.
Certain features of the Service require a paid subscription. Subscriptions are billed monthly or annually in advance and are non-refundable except as required by applicable law. You may cancel your subscription at any time; access continues until the end of the current billing period.
All rights, title, and interest in the Service — including software, design, trademarks, and content — are owned by SAENTRA or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes.
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. You retain ownership of data you input into the Service. SAENTRA processes this data only as described in the Privacy Policy and does not sell your personal data to third parties.
SAENTRA provides software tools, analytics, scoring models, and recommendations. SAENTRA does not guarantee sales outcomes, lead conversion rates, revenue increases, or any specific business results. The effectiveness of the Service depends on factors outside SAENTRA's control, including the user's own business practices and market conditions.
To the maximum extent permitted by law, SAENTRA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you shall not exceed the amount you paid for the Service in the twelve months preceding the claim.
Either party may terminate the agreement at any time. SAENTRA may suspend or terminate your account immediately if you breach these Terms. Upon termination, your right to access the Service ceases and we may delete your data in accordance with our data retention policy.
These Terms are governed by the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts of England and Wales.
If you have any questions about these Terms, please contact us at legal@saentra.app.